Jibly
Introduction
This Privacy Policy explains how Jibly ("we", "us") collects, uses and protects your personal information when you use the Jibly mobile app and this website. By using Jibly you agree to the practices described here.
Information we collect
We collect the information needed to provide our shopping and delivery service:
- Account details, such as your name and phone number, which you provide when you register.
- Order details, such as the products you request, the stores they come from, prices and order history.
- Delivery details, such as your address and the contact information needed to deliver your orders.
- Payment and wallet records, such as your balance and transaction history in the app.
- Content you choose to send us, such as product links, photos used for camera search and messages to our support team.
- Basic device and usage information, such as device type, app version and how the app is used, which helps us keep the service working and improve it.
How we use your information
- To create and manage your account.
- To purchase, ship, track and deliver the orders you place.
- To send you notifications about the status of your orders.
- To answer your questions and support requests.
- To maintain, secure and improve the app.
- To meet our legal obligations.
Sharing your information
We do not sell your personal information. We share it only where needed to run the service:
- With stores, shipping and delivery partners, to the extent required to fulfil and deliver your orders.
- With payment and technical service providers who help us operate the app.
- With authorities, when the law requires us to do so.
Camera and photos
The app asks for access to your camera or photos only when you use features such as searching for a product by image. You can withdraw this permission at any time in your device settings.
Notifications
We send notifications to keep you informed about your orders. You can turn notifications off in your device settings.
Storage and security
We keep your information for as long as your account is active or as needed to provide the service and meet legal requirements. We take reasonable technical and organisational measures to protect it, although no method of transmission or storage is completely secure.
Your choices
You can ask to see, correct or delete your personal information, or to delete your account, by contacting us using the details below.
Children
Jibly is not intended for children, and we do not knowingly collect personal information from them.
Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page, with the date it was last updated.
Contact us
If you have questions about this policy or your information, contact us at [email protected] or through our support page.